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Golf Caddies Privacy Policy

1. Introduction

At Golf Caddies Pty Ltd, d/b/a Golf Caddies ("us", "we", "our" or the "Company"), we value your privacy and the importance of safeguarding your data. This Privacy Policy (the "Policy") describes our privacy practices for the activities set out below. As per your rights, we inform you how we collect, store, access, and otherwise process information relating to individuals. In this Policy, personal data (“Personal Data”) refers to any information that, on its own or in combination with other available information, can identify an individual.

We are committed to protecting your privacy in accordance with the highest level of privacy regulation and take great care in protecting your Personal Data.

Scope

This Policy applies to the Golf Caddies Pty Ltd websites, domains, applications, services, and products.

This Policy does not apply to third-party applications, websites, products, services, or platforms that may be accessed through non-affiliated links that we may provide to you. These sites are owned and operated independently from us, and they have their own separate privacy and data collection practices. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We cannot accept liability for the actions or policies of these independent sites, and we are not responsible for the content or privacy practices of such sites.

Processing Activities

This Policy applies when you interact with us by doing any of the following:

  • Make use of our application and services as an authorized user

  • Visit any of our websites that link to this Privacy Statement

2. Personal Data We Collect
What Personal Data We Collect

When you make a purchase, or attempt to make a purchase, we collect the following types of Personal Data:

This includes:

·       Account Information such as your name, email address, and password

·       Payment Information such as your billing address, phone number, credit card, debit card or other payment method

When you use our products and/or features, we collect the following types of Personal Data:

·       Account Information such as your name, email address, and password

·       Payment Information such as your billing address, phone number, credit card, debit card or other payment method

How We Collect Your Personal Data

We collect Personal Data from the following sources:

From You. You may give us your Account Information, Payment Information, Financial Information, Demographic Data, Purchase Information, Content, Feedback, Product Information by filling in forms, using our products or services, entering information online, or by corresponding with us by post, phone, email, or otherwise.

This includes Personal Data you provide, for example, when you:

  • Create an account or purchase products on our website;

  • Use our products or services;

  • Create content through our products or services;

  • Express interest in our products or services;

  • Download software and/or our mobile application;

  • Subscribe to our newsletter;

  • Complete a voluntary market research survey;

  • Contact us with an inquiry or to report a problem (by phone, email, social media, or messaging service);

  • When you log in to our website via social media;

  • When you create or share content, including information in or about the content you provide (like metadata), such as the location of a photo or the date a file was created.

Automated technologies or interactions

As you interact with our website, app or other products, we may automatically collect Device Data, Usage Data, and Contact Data using cookies, server logs, and other technologies. Please see our Cookie section for further details.

Device and Usage Data

When you visit a Golf Caddies Pty Ltd website and/or mobile application, we automatically collect and store information about your visit using browser cookies (files which are sent by us to your computer), or similar technology. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help Feature on most browsers will provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. 

Data we collect from third parties

We may receive Personal Data about you from various third parties, including:

  • Account Information and Payment Information from another individual when they purchase a gift for you on our website;

  • Device and Usage Data from analytics providers such as Google;

  • Account Information and Payment Data from social media platforms when you log in to our website using such social media platforms;

  • Content from communication services, including email providers and social networks, when you give us permission to access your data on such third-party services or networks;

  • Account Information and Payment Data from providers of technical, payment, and delivery services.

Purpose and Legal Basis for the Processing of Personal Data

We collect and use your Personal Data with your consent to provide, maintain, and develop our products and services and understand how to improve them.

Where we process your Personal Data to provide a product or service, we do so because it is necessary to perform contractual obligations. All of the above processing is necessary in our legitimate interests to provide products and services and to maintain our relationship with you and to protect our business for example against fraud. Consent will be required to initiate services with you. New consent will be required if any changes are made to the type of data collected. Within our contract, if you fail to provide consent, some services may not be available to you.

International Data Transfer and Storage

Where possible, we store and process data on servers within the general geographical region where you reside (note: this may not be within the country in which you reside). Your Personal Data may also be transferred to, and maintained on, servers residing outside of your state, province, country or other governmental jurisdiction where the data laws may differ from those in your jurisdiction. We will take appropriate steps to ensure that your Personal Data is treated securely and in accordance with this Policy as well as applicable data protection law. 

 

3. Sharing Disclosure

We do not sell or share your Personal Data with third parties for their marketing purposes. However, we may share your Personal Data with trusted third-party service providers who help us provide, maintain, and improve our services. These third parties may include payment processors, data storage providers, and marketing agencies. These service providers are required to treat your Personal Data in accordance with this Policy and applicable law, and they are prohibited from using your Personal Data for any purposes other than those related to providing the services on our behalf.

Service Providers and Other Third Parties

We may use third-party service providers, independent contractors, agencies, or consultants to deliver and help us improve our products and services. These service providers are only permitted to process your Personal Data in accordance with our instructions and for the specific purposes outlined in this Policy.

Examples of third-party services include:

  • Payment processing

  • Data storage and management

  • Marketing and email services

  • Website hosting

We have implemented contractual agreements to ensure that your data is protected and handled in compliance with applicable data protection regulations.

 
4. Cookies
What are Cookies?

A cookie is a small file with information that your browser stores on your device. Information in this file is typically shared with the owner of the site in addition to potential partners and third parties. The collection of this information may be used in the function of the site and/or to improve your experience.

How We Use Cookies

  • Strictly Necessary: As a web application, we require certain necessary cookies to run our service.

  • Preference: We use preference cookies to help us remember how you like to use our service.

  • Personalization: Some cookies are used to personalize content and provide a tailored experience.

 
5 Retention & Deletion

We will only retain your Personal Data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need Personal Data, we will remove it from our systems and/or take steps to anonymize it.

 
6. Merger or Acquisition

If we are involved in a merger, acquisition or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy. Under certain circumstances, we may be required to disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

 
7. How We Keep Your Data Safe

We have appropriate organizational safeguards and security measures in place to protect your Personal Data from unauthorized access, use, alteration, or disclosure. The communication between your browser and our website uses a secure encrypted connection wherever your Personal Data is involved.

We require any third-party service providers who handle your Personal Data to have security measures in place to protect your data and to treat it in compliance with the law. In the event of a Personal Data breach, we will notify you and any applicable regulator where we are legally required to do so.

8. Children's Privacy

We do not knowingly collect Personal Data from children under the age of 16 Years

 
9. Your Rights for Your Personal Data

Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations. These rights may include:

General right to access your personal information 

https://www.oaic.gov.au/privacy/your-privacy-rights/your-personal-information/access-your-personal-information#:~:text=Australian%20privacy%20law%20gives%20you,them%20to%20refuse%20your%20request.

  • Right to Access (PIPEDA, GDPR Article 15, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
  • You have the right to learn whether we are processing your Personal Data and to request a copy of the Personal Data we are processing about you.

  • Right to Rectification (PIPEDA, GDPR Article 16, CPRA, CPA, VCDPA, CTDPA, LGPD, POPIA)
  • You have the right to have incomplete or inaccurate Personal Data that we process about you rectified.

  • Right to be Forgotten (right to erasure) (GDPR Article 17, CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA, LGPD, POPIA)
  • You have the right to request that we delete Personal Data that we process about you, unless we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

  • Right to Restriction of Processing (GDPR Article 18, LGPD)
  • You have the right to restrict our processing of your Personal Data under certain circumstances. In this case, we will not process your Data for any purpose other than storing it.

  • Right to Portability (PIPEDA, GDPR Article 20, LGPD)
  • You have the right to obtain Personal Data we hold about you, in a structured, electronic format, and to transmit such Personal Data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are processing that data on the basis of your consent or to perform a contract with you or the third party that subscribes to services.

  • Right to Opt Out (CPRA, CPA, VCDPA, CTDPA, UCPA)
  • You have the right to opt out of the processing of your Personal Data for purposes of: (1) Targeted advertising; (2) The sale of Personal Data; and/or (3) Profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. Under CPRA, you have the right to opt out of the sharing of your Personal Data to third parties and our use and disclosure of your Sensitive Personal Data to uses necessary to provide the products and services reasonably expected by you.

  • Right to Objection (GDPR Article 21, LGPD, POPIA)
  • Where the legal justification for our processing of your Personal Data is our legitimate interest, you have the right to object to such processing on grounds relating to your particular situation. We will abide by your request unless we have compelling legitimate grounds for processing which override your interests and rights, or if we need to continue to process the Personal Data for the establishment, exercise or defense of a legal claim.

  • Nondiscrimination and nonretaliation (CCPA/CPRA, CPA, VCDPA, CTDPA, UCPA)
  • You have the right not to be denied service or have an altered experience for exercising your rights.

  • ·File an Appeal (CPA, VCDPA, CTDPA)
  • You have the right to file an appeal based on our response to you exercising any of these rights. In the event you disagree with how we resolved the appeal, you have the right to contact the attorney general located here:

If you are based in Colorado, please visit this website to file a complaint.
If you are based in Virginia, please visit this website to file a complaint.
If you are based in Connecticut, please visit this website to file a complaint.

  • File a Complaint (GDPR Article 77, LGPD, POPIA)

You have the right to bring a claim before their competent data protection authority.

If you are based in the EEA, please visit this website (http://ec.europa.eu/newsroom/article29/document.cfm?action=display&doc_id=50061) for a list of local data protection authorities.

Withdrawing Consent

If you have consented to our processing of your Personal Data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to opt out from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.

How to Exercise Your Rights

You can make a request to exercise any of these rights in relation to your Personal Data by sending the request to our privacy team by using the form below.

For your own privacy and security, at our discretion, we may require you to prove your identity before providing the requested information.

 
9. Changes

We may modify this Policy at any time. If we make changes to this Policy, we will post an updated version at this website and notify you via email or other means. You will be asked to review and accept our Privacy Policy upon using our services, and we will notify you of any future changes.

 

10. Contact Us

To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, we've made the process simple email.

support@golfcaddies.net

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